1. Customer Care

 

We aim to offer a professional, responsive experience. For any order or product inquiries, email us directly at [insert email here]. Support is available Monday-Friday.

 

2. Product Quality

 

& Safety Our products are made with care, but handmade or custom items may show natural variation. Some products may contain small parts and are not suitable for children under 3 years old. Use our products responsibly and follow any care instructions provided.

 

3. Promotions & Discounts

 

- Promo codes must be entered at checkout and cannot be applied after an order is placed.- Promotions cannot be combined unless stated otherwise.- Limited edition and sale items are excluded from most promotions.- We reserve the right to cancel orders using misused or duplicated discount codes.- Promotional codes may expire without notice.

 

4. Shipping Consistency

 

Our shipping policy (as outlined in the Shipping & Returns section) applies site-wide.

 

5. Exchange & Return Clarification

 

Returns and exchanges follow the terms outlined under "Shipping & Returns" and apply to all standard and promotional purchases.

 

6. Accessibility

 

We are committed to making our website accessible to all users. If you experience any difficulty accessing content, features, or functionality, please contact us so we can assist you